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Interview with Avaya Marketing VP Jorge Blanco
Sabio's Commercial Director Andy Roberts interviews Jorge Blanco, VP of Marketing for Avaya.Topics include: Jorge's experience with invention, production and marketing of the Avaya product suite...
View ArticleAccess to past event presentations
Missed a Sabio event but want access to the slides? At the speakers discretion we can release certain past event presentation files to qualified companies.Alternatively, we may be able to arrange a...
View ArticleSabio wins Avaya UK TechShare 2012 Award for Excellence
Sabio specialists selected for Best Customer Implementation in Retail LONDON – 3rd July, 2012 – Sabio, the specialist contact centre and unified communications systems integrator, has been recognised...
View ArticleSpecialist IT Managed Services provider signs three-year contact centre...
Places core Avaya communications infrastructure support with Sabio’s proven, UK-based in-house multi-vendor support operation LONDON – 26 July, 2012 – Selection, the specialist IT Managed Services...
View ArticleAvoiding the cost of unavailability
When I'm asked, "what are the key steps to maintaining high Avaya system availability?" I always respond with "manage change more effectively". It's all about the spans of control; do you have the...
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A sneak peek inside Sabio's next generation support facility
See inside the new support centre and how we provide Avaya Support recognised year-on-year by Avaya at the highest level of Platinum Partner Service Expert. Complete the form for access to the live...
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Scottish Government Minister opens Sabio's new Glasgow-based Support Centre
Fergus Ewing, MSP, praises Sabio's strong commitment to local skills and expertise as leading contact centre specialist continues to invest in Glasgow GLASGOW – On Tuesday, 11th September, Sabio, the...
View ArticleAvaya Support - Geared for Performance or on Track to Fail? - 4th December
On Tuesday 4th December Sabio will unveil a complete re-organisation of support services for Avaya architecture, with proactive intervention.Sabio has developed as the only systems integrator to...
View ArticleSelf-Healing Support Services – Really?
Well, yes! The technology is available and has been for some time. The real decision is - should you deploy self-healing monitoring products?Over the years managing IT assets has become more automated,...
View ArticleCall Recording – how do you know when it's not recording?
At an internal Sabio meeting today, we focused on the value of Sabio's very own Monitoring as a Service (MaaS) product.The main discussion area was focused on driving forwards the value of the Core...
View ArticleSetting the contact centre technology standard with Avaya
It's great to see Avaya firmly positioned in the Leaders Quadrant of the new Gartner Magic Quadrant for Contact Center Infrastructure for 2013.The fact that Avaya is the only company to achieve this...
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Winning Solutions with Sabio Support
With unrivalled levels of in-house support skills across key contact centre and unified communications technologies, Sabio Support is ideally placed to deliver full 24x7x365 coverage across first,...
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Avaya - an engine for Sabio’s continued growth
This month we celebrate Sabio's tenth consecutive year as an Avaya Connect Platinum Partner – not only demonstrating the strength of our ongoing business partnership, but also signalling Sabio's...
View ArticleChange your Unify platform
With Siemens informing customers that support activities on the HiPath DX will cease - April 30th 2017, you should now be considering your plan to migrate to a new solution before this date.With...
View ArticleInvest in your customer service future with our new Sabio Technical Training...
As the UK's leading independent contact centre technology specialist, Sabio understands just how critical having the right support infrastructure in place is to your organisation's operational...
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Enhanced Support
Here at Sabio, the UK's leading independent Contact Centre technology specialist, we understand that choosing the right Support provider is fundamental toyou and your organisation.In addition to...
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